The first Greek-American woman ever to serve as a U.S. ambassador, Kounalakis recounts her training at the State Department's "charm school" and her three years of diplomatic life in Budapest—from protocols about seating, salutations, and embassy security to what to do when the deposed King of Greece hands you a small chocolate crown (eat it, of course!). A cross between a foreign policy memoir and an inspiring personal family story—her immigrant Greek father went from agricultural day laborer to land developer and major Democratic party activist—Madam Ambassador draws back the curtain on what it is like to represent the U.S. government abroad as well as how American embassies around the world function.